Customer Care

We're always here to answer your questions!

Curious to know where your order is? Track it here.

TRACK YOUR PACKAGE →

Need help returning an item? Visit our returns center here.

RETURNS CENTER →

Learn how to take proper care of your luxurious Pure Parima sheets, duvet covers & more!

VIEW CARE GUIDE →

Visit our comprehensive size guide to ensure you're getting the perfect fit

VIEW SIZE GUIDE →

Frequently Asked Questions

Please select a category pertaining to your question below.

609.917.7755 Monday - Friday | 9 AM - 5 PM EST

We are closed on weekends & major holidays.

40 Mount Holly Bypass, Unit #6

Lumberton, NJ 08048