FAQs
Your order number will be sent to the email address provided during checkout.
Orders placed on Monday through Friday before 2pm EST will be fulfilled within 24 hours, unless specified otherwise by our announcement bar. During inclement weather or a major sales event, this processing time is subject to change. Orders placed after 2pm EST on Friday will be fulfilled the following Monday. Please note orders placed with priority or express shipping still requires a standard processing time.
All orders shipped by priority mail will be delivered in 3 business days or less after our standard processing time. All orders shipped by express mail will be delivered in 1 to 2 business days after our standard processing time. All orders placed on business days require a 24 hour processing time and orders placed on Friday after 2pm EST will be fulfilled the following Monday. Priority shipping time depends on your shipping location. We ship from New Jersey; please keep this in mind when placing your order.
Complimentary standard shipping is provided at checkout, which is 5 to 7 business days.
Please contact us at info@pureparima.com immediately and we will try our best to accommodate your request if your order has not been shipped yet. If your purchase has already been fulfilled, you may wait to receive it and return any item(s) you do not wish to keep by visiting our returns center here.
Your order will be hand-wrapped with care and shipped from New Jersey, where we are proudly headquartered!
Our sheeting products come in a labeled reusable dust pouch. Sheet or duvet cover sets are then placed into a reusable and recyclable signature gift box, which is then hand-tied delicately with a beautiful ribbon. This box is then placed into a recyclable box for shipping.
Pillowcase sets, separates, inserts and any other small or large items will be shipped as normal. Orders placed with multiple sheet or duvet sets will be packaged together in a double-tiered signature gift box. If you would like your sets to be placed separately in single signature gift boxes, please contact us prior to placing your order.
If you would like to request custom packaging, please contact us prior to placing your order so we may determine if we can accommodate your request in a timely manner.